8up Privacy Policy – Your Data is Safe with Us

How the information you provide on 8up is collected, where it's used, and how it's kept secure — all explained transparently here. We believe your privacy is your right.

Last Updated: January 2026 Translated into English SSL Encrypted

Why is your data safe with 8up?

SSL Encryption

All your data is protected with 256-bit SSL encryption. No third party can read it during transmission or receipt.

No Data Sales

Your personal information is never sold to third parties. We do not treat your privacy as a commodity.

Secure Database

All user data is stored on secured servers. Regular security audits and backups are conducted to ensure its safety.

Restricted Access

Only authorized personnel can access your data. Every access is logged and reviewed on a regular basis.

Your Controls

You can request to update, correct, or delete your information at any time. Your data belongs to you.

Transparent Policy

What data we collect, why we collect it, and how long we keep it — it's all clearly laid out in this policy. No hidden agendas.

Your privacy is our commitment. By continuing to register and use 8up, you agree to this Privacy Policy. We will never use your information without your consent.

01 Introduction

This Privacy Policy ("Policy") governs the collection and processing of information between the 8up platform and its users. It applies whenever you use the 8up website, mobile app, or any related services.

We understand how valuable your personal data is to you. That's why 8up has built a transparent and responsible data protection framework from the ground up. This policy explains what information we collect, why we collect it, and how it's kept secure.

Adhering to this policy is both a legal and ethical obligation for 8up. If you have any questions, please contact us directly.

02 What Information Do We Collect?

Personal Information (at Registration)

Information you provide when creating an account:

  • Full name & date of birth
  • Mobile number & email address
  • Payment method details (mobile banking number)
  • A copy of your national ID or passport for KYC verification

Automatically Collected Information

Information collected automatically while you use the platform:

Data Type Purpose
IP Address & Device Information Security Verification & Fraud Prevention
Browser Type & Version Service Optimization
Login & Logout Times Account Security Monitoring
Betting History & Transaction Data Service Delivery & Dispute Resolution
Cookies & Tracking Data Improving User Experience
Location Data (Approximate) Ensuring Region-Based Service Availability

We never collect your precise GPS location or phone contact list. Only the information necessary to deliver our services is collected.

03 How Do We Use Your Information?

8up uses the data it collects solely for the following purposes:

  • Account Management: For registration, login, and account security purposes.
  • Payment Processing: To verify deposits and withdrawals.
  • KYC Verification: To verify the age and identity of users.
  • Security: To detect fraud, multiple accounts, and suspicious activity.
  • Support: To provide customer support and resolve issues.
  • Promotions: To send you offers tailored to your preferences (you can opt out at any time).
  • Legal Compliance: To meet regulatory authority requirements.
  • Platform Improvement: To analyze and improve the user experience.

For any use of your data beyond the purposes stated above, we will seek your separate consent beforehand.

04 Cookies Policy

What Are Cookies?

Cookies are small text files stored in your browser. They help remember your session and personalize your experience on the platform.

What Types of Cookies Do We Use?

  • Essential Cookies: For login sessions and security purposes. Disabling these may cause the platform to function incorrectly.
  • Performance Cookies: To understand which pages are used most. All data is collected anonymously.
  • Functionality Cookies: To remember your language preferences and settings.
  • Marketing Cookies: To show you relevant offers. You can disable this at any time through your browser settings.

To manage your cookie preferences, go to your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the service.

05 Data Sharing & Third Parties

8up never sells your personal information. However, there are certain circumstances under which your data may be shared:

When May Your Information Be Shared?

  • Payment Processors: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process transactions.
  • Regulatory Authorities: Under legal obligations, information may be provided in response to requests from government authorities.
  • Technology Partners: Technology providers powering the platform may have limited access to your information as necessary for operations.
  • Fraud Prevention: Information may be verified with industry-level fraud detection agencies when required.

All third-party partners are contractually bound to uphold 8up's privacy standards. We ensure they will not use your information for any other purpose.

06 Data Retention Period

How long your data is retained depends on the type of information and applicable legal requirements:

Data Type Retention Period
Account Information For the duration of active account + 5 years
Transaction History Up to 7 years as required by law
KYC Documents 5 years after account closure
Support Conversations 2 Years
Session & Log Data 6 Months
Marketing Preferences Until preferences are changed

Once the retention period expires, data is securely deleted or anonymized.

07 Your Rights

As an 8up user, you have the following rights over your own data:

  • Right to Access: You can find out exactly what information we hold about you.
  • Right to Correction: You can request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: You can request that your data not be used for certain purposes.
  • Right to Data Portability: You can receive your data in a machine-readable format.
  • Right to Object: You can opt out of marketing communications.

To exercise any of these rights, email us at (support@8up.wine) and we will respond within 30 days.

Certain data may not be erasable due to legal obligations. In such cases, we will explain the reason to you.

08 Child Protection

8up is strictly prohibited for anyone under the age of 18. We do not knowingly collect data from minors.

If we become aware that a minor has opened an account, it will be immediately closed and all associated data will be deleted.

If you suspect that a minor is using 8up, please contact us immediately.

09 Security Measures

To keep your information secure, 8up employs multiple layers of protection:

  • 256-bit SSL/TLS Encryption — All communications are encrypted.
  • Two-Factor Authentication (2FA) — Extra security at login.
  • Firewall & Intrusion Detection — To prevent unauthorized access.
  • Regular Security Audits — Identify and fix vulnerabilities.
  • Encrypted Data Storage — Data is stored in encrypted form on our servers.
  • Access Logging — Every data access is recorded.

That said, no organization can guarantee absolute security on the internet. We encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.

10 Privacy Policy Updates

8up may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, you will be notified in advance via your registered email or through the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend visiting this page periodically to stay up to date.

11 Contact

For any privacy-related questions, requests, or complaints:

  • Email: support@8up.wine
  • Live Chat: Click the chat icon at the bottom right of the platform
  • Hours: 24 hours a day, 7 days a week

Requests to delete or correct your data are typically processed within 7 to 30 business days.

When submitting a privacy request, please include "Privacy Request" in the subject line so we can respond promptly.

Your data is safe — play with peace of mind

Your privacy is protected to the highest standard at 8up. Register now and join Bangladesh's most transparent and secure betting platform.

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