Betting is entertainment, not a livelihood. At 8up, every player's mental and financial wellbeing comes first. That's why we've built a responsible gaming culture from the ground up — putting everything from limit-setting to self-exclusion directly in your hands.
We've built a set of Responsible Gaming tools that you can access and manage directly from your account.
Set a maximum daily, weekly, or monthly deposit amount. Once set, increasing the limit requires a 24-hour wait — no room for impulsive top-ups.
Decide in advance how long you want to play. Once the time is up, the platform will automatically remind you or prompt you to take a break.
If you need a break, activate a cooling-off period for anywhere from 1 day to 6 weeks. During this time you won't be able to log in — it's a fully protected pause.
If you feel your play is getting out of control, you can close your account — temporarily or permanently. Our support team is available around the clock to help.
Decide in advance how much you're comfortable losing in a session. Once the limit is reached, the session ends automatically — keeping your finances protected.
Review your betting history, spending, and time patterns. Our transparent reports help you see at a glance whether your habits are healthy.
Betting at 8up is entertainment, not a burden. We want you to enjoy every moment and have our support whenever you need it.
Responsible Gaming means treating betting and online gaming as a form of entertainment — not an addiction or a source of financial stress. It's about playing within your means, sticking to a set budget, and taking regular breaks.
8up has always believed that a great betting platform's responsibility goes beyond just providing a service — it also means looking out for its users' wellbeing. Hundreds of thousands of people in Bangladesh use 8up for fun and to unwind, but if it ever starts working against you, we're committed to being there for you.
Responsible betting doesn't mean betting less. It means playing with awareness, a clear plan, and genuine enjoyment.
A simple way to check whether your betting habits are healthy is to ask yourself a few honest questions. If the following apply to you, you're on the right track:
You can set limits directly from your 8up account settings. It's your choice — we're simply here to make it easy.
| Limit Type | How It Works | Time for a Change |
|---|---|---|
| Daily Deposit Limit | A daily cap on how much you can deposit | Can be decreased immediately; increasing takes 24 hours |
| Weekly Budget Limit | Maximum total spending per week | Can be decreased immediately; increasing takes 7 days |
| Session Time Limit | Session time limits | Effective immediately |
| Loss Limit | Auto-stop after reaching a set loss amount | Effective immediately |
| Cooling-Off Period | Take a break from 1 day up to 6 weeks | Effective immediately |
Tip: At the start of each month, decide on your entertainment budget and set it as your deposit limit — so you have no regrets when the month ends.
Problem gambling can be hard to spot at first — it tends to creep up gradually. Watch out for these signs:
If you recognize any of the above signs in yourself, don't wait — contact our support team or activate a cooling-off period. That's not weakness; it takes real courage.
If you can answer "Yes" to any of the questions below, check them off. If you check more than 5, consider reaching out for support.
If you feel you need a break, self-exclusion is the most effective step. Once activated, you won't be able to log in or receive any promotional messages.
You can also request self-exclusion directly through our support team. We'll complete the process within 24 hours.
If you attempt to open a new account during your self-exclusion, we'll detect it and block it. We're genuinely committed to supporting your recovery.
When someone is struggling with a betting addiction, family and friends can be their greatest source of support — but knowing how to help in the right way makes all the difference.
Family members are also welcome to contact the 8up support team. All inquiries are handled with complete confidentiality.
Join 8up and set your own limits from day one. All the responsible gambling tools you need are right at your fingertips.